A few weeks back I realized that almost all of the ideas I’ve been working on were incredibly similar to the tools that my friends over there were building. It turns out that most of the problems in operations these days are communication and coordination problems, that the challenge is not getting more data but finding ways to talk about the data you already have. The Slack team have been working on this problem for longer than I have and their approach seems to be working. They’re also really nice people, so when I got the opportunity to work with them the decision was obvious.
Initially I’ll be working on making Slack integrations easier. They’re already ridiculously easy but there is still more to do. I’ll be writing better documentation, adding new APIs, making the existing APIs better and doing whatever else is needed to help you write code that talks to people. If you have ideas, let me know.
After that, who knows? Whatever happens it’s going to be fun.■